Privacy Policy

1. Information We Collect

tst4d collects personal information necessary to provide betting and gaming services, verify your identity, process transactions, prevent fraud, and comply with legal and regulatory obligations. The types of information we collect include:

1.1 Information You Provide Directly

When you register an account or use our services, you provide the following information:

• Account Registration Data: Full legal name, date of birth, email address, mobile phone number, residential address, preferred username, and password.
• Identity Verification Documents (KYC): Copy of your Indonesian National Identity Card (KTP Nasional), proof of address (utility bill, bank statement, or government document dated within the last 3 months), and a selfie photograph holding your ID card.
• Payment Information: Bank account details (bank name, account number, account holder name), e-wallet account information (OVO, DANA, GoPay, ShopeePay, LinkAja), and transaction history (deposits, withdrawals, betting activity).
• Communication Data: Messages, emails, live chat transcripts, and other communications you send to tst4d customer support.
• Voluntary Information: Responses to surveys, feedback forms, promotional opt-ins, and any other information you choose to provide.

1.2 Information Collected Automatically

When you access or use tst4d, we automatically collect certain technical and behavioral data:

• Device Information: Device type (desktop, mobile, tablet), operating system (Windows, Android, iOS), browser type and version, screen resolution, device identifiers (IMEI, advertising ID).
• Usage Data: Pages visited, time spent on pages, clickstream data, betting history (bets placed, amounts wagered, outcomes, winnings/losses), game preferences, session duration, referral source (how you found tst4d).
• Location Data: IP address, approximate geographic location (city, region) derived from IP address, and time zone. We do NOT collect precise GPS location data unless you explicitly grant permission via your device settings.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to recognize your device, remember your preferences, analyze usage patterns, and deliver targeted content. See Section 8 (Cookies) for details.

1.3 Information from Third Parties

We may receive information about you from third-party sources, including:

• Payment Providers: Transaction confirmation data from banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Permata, BSI) and e-wallet services (OVO, DANA, GoPay, ShopeePay, LinkAja).
• Identity Verification Services: Age verification, identity authentication, and fraud prevention data from third-party KYC vendors.
• Game Providers: Game outcome data, RNG (Random Number Generator) logs, and gameplay statistics from studios like Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Ezugi, and others.
• Marketing Partners: If you click on an affiliate link or promotional campaign, we may receive referral information (but not your personal details unless you register).

2. How We Use Your Information

tst4d uses your personal information for the following purposes:

2.1 Account Management and Service Delivery

• Create and manage your tst4d account
• Authenticate your identity and verify your age (21+ requirement)
• Process deposits, withdrawals, and other financial transactions
• Provide sports betting, live casino, togel (Indonesia's traditional lottery), slot games, and other gambling services
• Calculate and pay out winnings
• Apply bonuses, promotions, and wagering requirements
• Maintain accurate betting and transaction records

2.2 Legal and Regulatory Compliance

• Comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations
• Verify that you meet eligibility requirements (age, location, legal capacity)
• Detect and prevent fraud, money laundering, underage gambling, and other illegal activity
• Respond to legal requests, court orders, and regulatory inquiries
• Enforce our Terms & Conditions and investigate suspected violations

2.3 Customer Support and Communication

• Respond to your inquiries via email, live chat, WhatsApp, or other channels
• Send transactional notifications (deposit confirmations, withdrawal updates, bet settlements)
• Provide technical support and troubleshoot account issues
• Notify you of important policy changes, service updates, or security alerts

2.4 Responsible Gaming and Player Protection

• Implement deposit limits, loss limits, session time limits, and self-exclusion requests
• Monitor betting patterns to identify signs of problem gambling
• Provide access to responsible gaming tools and resources (see our Responsible Gaming page)
• Contact you if we detect concerning gambling behavior

2.5 Marketing and Personalization (with your consent)

• Send promotional emails, SMS messages, or push notifications about bonuses, special offers, and new games (you can opt out at any time)
• Personalize content, betting markets, and game recommendations based on your preferences and activity
• Conduct market research, surveys, and customer satisfaction studies

2.6 Platform Improvement and Analytics

• Analyze usage patterns to improve user experience, navigation, and functionality
• Test new features, games, and betting markets
• Optimize website performance, loading speed, and mobile responsiveness
• Generate anonymized, aggregated statistics for business intelligence (no personally identifiable information is used in aggregate reports)

3. Legal Basis for Processing (GDPR and International Standards)

Under international data protection laws, we process your personal information based on the following legal grounds:

• Contractual Necessity: Processing is necessary to perform our contract with you (providing betting services as outlined in our Terms & Conditions).
• Legal Obligation: Processing is required to comply with applicable laws, including KYC/AML regulations, age verification requirements, and licensing obligations.
• Legitimate Interests: Processing is necessary for our legitimate business interests (fraud prevention, security, service improvement) provided those interests do not override your privacy rights.
• Consent: For marketing communications and non-essential cookies, we obtain your explicit consent, which you may withdraw at any time.

4. How We Share Your Information

tst4d does NOT sell, rent, or trade your personal information to third parties for their own marketing purposes. However, we may share your data with trusted partners and service providers in the following circumstances:

4.1 Service Providers and Business Partners

• Payment Processors: Banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Permata, BSI) and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja) to process deposits and withdrawals.
• KYC Verification Vendors: Third-party identity verification services that confirm your age, identity, and address.
• Game Providers: Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Ezugi, Spribe, Play'n GO, Red Tiger, and other studios that power our casino games and betting platforms.
• Technology Partners: Hosting providers, cloud storage services, CDN (Content Delivery Network) providers, and IT security firms that support our infrastructure.
• Customer Support Tools: Live chat software providers and helpdesk platforms used to manage customer inquiries.

All third-party service providers are contractually obligated to protect your data and may only use it for the specific purposes we authorize.

4.2 Legal and Regulatory Authorities

We may disclose your information to government authorities, law enforcement, regulators, or courts if required by law, legal process, court order, or regulatory investigation. This includes compliance with anti-money-laundering (AML) regulations, tax reporting obligations, and cooperation with criminal investigations.

4.3 Business Transfers

If tst4d undergoes a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred to the acquiring entity. You will be notified via email or prominent notice on the Platform before your data is transferred and becomes subject to a different privacy policy.

4.4 Aggregated and Anonymized Data

We may share aggregated, anonymized, or de-identified data (data that cannot reasonably identify you as an individual) with third parties for analytics, research, or business intelligence purposes. For example, we might report that "50% of tst4d users prefer live casino games over slots" without disclosing any individual user information.

5. Data Security

tst4d takes data security seriously and employs industry-standard technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:

• 256-bit SSL Encryption: All data transmitted between your device and our servers is encrypted using Secure Socket Layer (SSL) technology, the same standard used by banks and financial institutions.
• Secure Data Storage: Personal information is stored on secure servers with restricted access. Physical and digital access controls limit who can view or modify data.
• Password Protection: User passwords are hashed and salted using industry-standard algorithms. tst4d employees cannot view your actual password.
• Regular Security Audits: Our systems undergo periodic security assessments, vulnerability testing, and penetration testing by independent third-party firms.
• Employee Training: All tst4d staff with access to personal data receive training on privacy, data protection, and confidentiality obligations.

However, no method of internet transmission or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential and logging out of shared or public devices.

6. Data Retention

tst4d retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

• Active Accounts: Data is retained for the duration of your account lifetime and for 6 months after account closure (to handle any post-closure disputes or inquiries).
• Transaction Records: Financial transaction data (deposits, withdrawals, bets) is retained for a minimum of 7 years to comply with tax, accounting, and anti-money-laundering regulations.
• Identity Verification Documents: KYC documents (ID cards, proof of address, selfies) are retained for 7 years after account closure or as required by licensing authorities.
• Marketing Communications: If you opt out of marketing emails, we retain your email address on a suppression list to ensure we do not contact you again.
• Inactive Accounts: Accounts with no activity for 24 consecutive months may be closed, and associated data archived or deleted in accordance with legal requirements.

After retention periods expire, personal information is securely deleted or anonymized beyond recovery.

7. Your Privacy Rights

Under international data protection laws (including GDPR and similar frameworks), you have the following rights regarding your personal information:

• Right of Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete information.
• Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data, subject to legal retention obligations (e.g., we cannot delete transaction records required by AML laws).
• Right to Restriction of Processing: Request that we limit how we use your data in certain circumstances.
• Right to Data Portability: Request a machine-readable copy of your data to transfer to another service provider.
• Right to Object: Object to processing based on legitimate interests or direct marketing.
• Right to Withdraw Consent: If processing is based on consent (e.g., marketing emails), you can withdraw consent at any time without affecting prior lawful processing.

To exercise any of these rights, contact us at [email protected] (plain text, not clickable). We will respond to your request within 30 days. Please note that certain requests may require identity verification to prevent unauthorized access to your data.

8. Cookies and Tracking Technologies

tst4d uses cookies (small text files stored on your device) and similar tracking technologies to enhance user experience, analyze site traffic, and deliver personalized content. Types of cookies we use:

Cookie Type	Purpose	Duration
Essential Cookies	Required for the Platform to function (login sessions, security, load balancing). Cannot be disabled.	Session / Persistent
Functional Cookies	Remember your preferences (language, currency, display settings).	Persistent (up to 1 year)
Analytics Cookies	Collect anonymized usage data (page views, session duration) to improve the Platform.	Persistent (up to 2 years)
Marketing Cookies	Track user behavior to deliver targeted promotions and measure campaign effectiveness.	Persistent (up to 1 year)

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may prevent you from using certain features of tst4d.

9. Third-Party Links

The tst4d Platform may contain links to third-party websites, including game providers, payment processors, and social media platforms. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party site you visit.

10. Children's Privacy

tst4d is strictly for adults aged 21 and over. We do not knowingly collect personal information from individuals under 21 years of age. If we discover that we have inadvertently collected data from a minor, we will immediately delete it and permanently ban the associated account. Parents or guardians who believe their child has provided information to tst4d should contact us immediately at [email protected].

11. International Data Transfers

tst4d operates internationally, and your personal information may be transferred to, stored, and processed in jurisdictions outside Indonesia where our servers, service providers, or business partners are located. These jurisdictions may have data protection laws different from those in Indonesia. When we transfer data internationally, we ensure appropriate safeguards are in place (such as standard contractual clauses) to protect your information in accordance with this Privacy Policy and applicable laws.

12. Changes to This Privacy Policy

tst4d reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. When we make material changes, we will notify you by:

• Posting the updated Privacy Policy on this page with a new "Last Updated" date
• Sending an email notification to your registered email address
• Displaying a prominent notice on the Platform

Your continued use of tst4d after changes are posted constitutes acceptance of the revised Privacy Policy. We encourage you to review this page periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

• Email: [email protected] (plain text, not clickable)
• Live Chat: Available 24/7 via the tst4d Platform
• Website: https://tst4d.cam

We will respond to privacy inquiries within 30 days of receipt.